# CLIENT CASE STUDY

**COMPANY:** Elevance Health  
**ELIGIBLE EMPLOYEES:** 68,000  
**INDUSTRY:** Healthcare  
**LAUNCH:** March 2020, renewed for 2022

**Goal of partnership:**  
Elevance Health was seeking an inclusive benefit to address the new way their associates were integrating their personal life, expanded definition of family care, and hybrid work.

- Elevance Health’s analytics team discovered that caregivers make up a large portion of the company’s workforce
- Elevance Health wanted to tangibly bolster their efforts for talent retention & advancement, and find a complementary solution to their Critical Caregiver Leave, Leave of Absence, & Time Away Initiative
- Wanted a solution that would seamlessly integrate Elevance Health’s existing benefits & EAP services directly into the experience

**Why ianacare:**  
- Offering a truly inclusive and comprehensive benefit that is a high-touch, white-glove concierge-like experience combined with tech-enabled layers of support was important to Elevance Health

## Impact of ianacare partnership

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